Thursday, 12 November 2009

“Change is inevitable - except from a vending machine.”

One of the blessings (or is it a curse?) of being the Operations Director for a Branding Consultancy like Idealogy, is that you never know what the day will throw at you.

But whatever it is, you'd better be ready!

Paul Wright has had 20 years of being ready, and the one constant is that, around his robust flexibilty, “…the times they are a changing!”.

20 years ago the marketing and communications landscape was one of brochures and trade shows and stationery and press advertising. Today, that landscape is full of terms like websites, experiential and ambient media, e-campaigns, social media, customer experience and the ‘B’ word.

So how does someone like Paul deal with that kind of far-reaching change? After all, it’s not as if he can just transfer the skills of one era and transplant them into the current milieu. For Paul, his greatest asset is his matter-of-fact approach to all things – ‘let’s not get excited here!’. And it’s a mindset that has served both him and the business well.

Whatever the question, whatever the challenge, his unruffled perspective keeps projects on the rails, long after many of us would have jumped off the train. His ability to combine a generation of traditional production skills with the competencies required to deliver complex multi-media projects is a lesson in sangfroid – he remains composed and self-assured under extreme pressure.

Which brings us neatly to our headline.

Paul’s attitude to his changing universe is one of crushing inevitability. Just don’t ask him difficult questions when he’s trying to get a can of drink out of a machine. It’s surprising how quickly that calm veneer crumbles. And the language isn’t far behind.

Pepsi anyone?

Posted by Idealogy

2 comments :

Simon said...

He'll never have hair like that again!

Unknown said...

Kevin Keegan would have been proud!